Anderselite are currently recruiting for a Customer Services Supervisor for a permanent opportunity with a leading property management and real estate services firm based on site in Cambridge.

In this role, the Customer Service Supervisor will be the go to person for a number of central Cambridge properties as well as:

• Leading and supervising the welcome team to ensure a positive customer experience
• Manage day-to-day operations of the welcome team, including training and scheduling
• Provide a warm and efficient welcome experience for residents and guests
• Handle resident inquiries and requests promptly and professionally
• Act as the primary point of contact for event planning and execution

Qualifications & Skills required:

• Exceptional people and customer service skills
• Previous experience in hospitality or events management preferred
• Strong leadership and team management skills
• Excellent communication and organisational abilities
• Fluent in English with a passion for creating positive guest experiences

If you are an experienced customer service professional looking for a new diverse and challenging career opportunity, then please apply now via the link above / below.