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Technical Service Manager

  • Location: Oxford
  • Salary: Market Related
  • Job Type:Permanent

Posted about 1 month ago

We are currently working with a global leader in commercial real estate services to recruit a Technical Service Manager.

We are looking for experienced building services technician to assist within:

• The existing building and park management team.
• Support the soft-landing acceptance of new construction and fit out works.
• The management and mobilization of facilities services.
• The development of assets records and services on site.
• Delivery of a first-class facilities/estates management offering which puts residents of our facilities at the heart of the operation.

Core Responsibilities:

• Provide technical support and advice to the building & park management teams and residents.
• Collaborate with the preferred supplier(s) to identify cost saving and service/value improvement opportunities
• Build and maintain an effective working relationship with the Park Consultants appointed to deliver new buildings and infrastructure projects.
• Manage relationships with internal/external stakeholders.
• Delivery of value for money services across the cluster.
• Direct service providers and monitor and analyse supplier performance against contracted SLAs and KPIs.
• Co-ordinate the production of performance reports including analysis of the results and takes appropriate action to ensure continuous improvement.
• Complete building/engineering site surveys and audit reports.
• Manage internal and external relationships including Client, local authorities, service providers and statutory bodies.
• Review CIBSE/HVCA guidelines and contractor deliverables.
• Knowledge of Helpdesk/CAFM and asset management systems.

 Skills & Personal Qualities:


• Customer service skills must be of the highest quality.
• Responsive, proactive, and clear communication skills.
• Self-Motivated with Excellent Time Management Skills.
• Commercial awareness from experience and/or qualification.
• Experience of new build development through to management.
• Good working knowledge/understanding of building operating systems (mechanical, electrical, controls and fire/health and safety).
• Be familiar with new technology, especially in relation to developments that will improve the sustainability credentials of the property.
• Good Written Communication Skills & attention to detail.
• Cost control, variance and forecasting reporting.
• Basic IT skills inc. Word, Excel to intermediate level.
• Knowledge of Output Specifications.
• Management of Performance based contracts.
• Defects / warranty management.
• CIBSE & HVCA guidelines.
• HV and estate drainage experienced an advantage.

Qualifications:

• Appropriate building services/engineering OND/ONC qualification minimum.
• CIBSE/IWFM affiliation or similar


If you are interested in this opportunity, please click Apply Now, or contact Adriana directly on the details above.