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Responsive repairs manager

  • Location: Birmingham
  • Salary: £44,320 - 47,165 per year
  • Job Type:Permanent

Posted 25 days ago

  • Sector: Building Services
  • Contact: Brian Ma
  • Contact Email:
  • Contact Phone: 0113 242 0303
  • Expiry Date: 26 July 2024
  • Job Ref: 407827BMA

Responsive Repairs Manager - Midlands

We're on the lookout for a Responsive Repairs Manager to join a leading housing provider in the Midlands. 

If you're a problem-solver with a passion for exceptional customer service, then this role is calling your name! You'll lead a team of skilled technicians, ensuring responsive repairs are completed swiftly and to the highest standards.


Here's a taste of what you'll be doing:

  • Oversee the smooth running of repairs, ensuring residents are kept informed every step of the way.
  • Recruit, train, and motivate a team of repair technicians, fostering a positive and productive work environment.
  • Develop strong relationships with subcontractors and suppliers, negotiating the best deals and ensuring quality service.
  • Become a data whizz, analysing trends and reports to continually improve our repairs service and resident satisfaction.

We're looking for someone who:

  • Has a proven track record in managing responsive repairs
  • Possesses excellent communication and interpersonal skills – you'll be dealing with residents, technicians, and everyone in between.
  • Is a natural leader who can motivate and inspire their team.
  • Has a strong commitment to health and safety regulations.
  • Holds a valid driving licence (essential for site visits).

The sweet stuff:

  • A competitive salary of up to £48,000 per annum
  • A fantastic benefits package including generous holiday allowance (28 + bank holidays), pension scheme, and training opportunities.
  • The satisfaction of knowing you're making a real difference to people's lives.
  • The chance to work for a company that values its employees and is passionate about providing excellent customer service.

Ready to take the plunge?

If you're a customer-focused leader who gets a kick out of solving problems and making a difference, then we want to hear from you! 

Don't miss out on this opportunity – apply today!