Responsive Repairs Manager - Midlands

We're on the lookout for a Responsive Repairs Manager to join a leading housing provider in the Midlands. 

If you're a problem-solver with a passion for exceptional customer service, then this role is calling your name! You'll lead a team of skilled technicians, ensuring responsive repairs are completed swiftly and to the highest standards.

Here's a taste of what you'll be doing:

• Oversee the smooth running of repairs, ensuring residents are kept informed every step of the way.
• Recruit, train, and motivate a team of repair technicians, fostering a positive and productive work environment.
• Develop strong relationships with subcontractors and suppliers, negotiating the best deals and ensuring quality service.
• Become a data whizz, analysing trends and reports to continually improve our repairs service and resident satisfaction.

We're looking for someone who:

• Has a proven track record in managing responsive repairs
• Possesses excellent communication and interpersonal skills – you'll be dealing with residents, technicians, and everyone in between.
• Is a natural leader who can motivate and inspire their team.
• Has a strong commitment to health and safety regulations.
• Holds a valid driving licence (essential for site visits).

The sweet stuff:

• A competitive salary of up to £48,000 per annum
• A fantastic benefits package including generous holiday allowance (28 + bank holidays), pension scheme, and training opportunities.
• The satisfaction of knowing you're making a real difference to people's lives.
• The chance to work for a company that values its employees and is passionate about providing excellent customer service.

Ready to take the plunge?

If you're a customer-focused leader who gets a kick out of solving problems and making a difference, then we want to hear from you! 

Don't miss out on this opportunity – apply today!