Internal Sales Coordinator
Location: Colchester
Duration: 6 moths
Rate: £14.36 via umbrella

The Internal Sales Coordinator is responsible for the raising and pricing of quotes for their given area, job chasing to order conversion and query/complaint resolution. Management of pipeline through pro-active chasing of work bank by outbound calling and lead generation. They will work towards agreed SLA ensuring high levels of customer satisfaction, working closely with orders and distribution functions. Additionally, they will utilise skills and tools cascaded from the Commercial Excellence initiatives delivered from the National team or identified from within the BU.

 To achieve volume and price targets for your area of responsibility

 To deliver Value Added Product targets as set by BU and Regional management.


 To identify and grow cash sales volumes and prices against targets

 To ensure customer satisfaction measures are constantly exceeded

 Strong management of pipeline through pro-active contract chasing and identification of leads

 Continually work towards improving OTIFIC [on time in full invoiced correctly] performance

 Follow internal processes and procedures to ensure ‘Best Practice’
 Revenue and contribution in line with BU targets
 Growth : volume, price, profitability
 Business Performance: KPIs and Performance Plan
 Contribute to EBITDA improvement
 Telephony and query response times
 Query & Complaint resolution to SLA’s
 VAP targets
 Cash Sale Targets
 Lead Generation