Internal Sales Coordinator
Location: Colchester
Duration: 6 moths
Rate: £14.36 via umbrella
The Internal Sales Coordinator is responsible for the raising and pricing of quotes for their given area, job chasing to order conversion and query/complaint resolution. Management of pipeline through pro-active chasing of work bank by outbound calling and lead generation. They will work towards agreed SLA ensuring high levels of customer satisfaction, working closely with orders and distribution functions. Additionally, they will utilise skills and tools cascaded from the Commercial Excellence initiatives delivered from the National team or identified from within the BU.
To achieve volume and price targets for your area of responsibility
To deliver Value Added Product targets as set by BU and Regional management.
To identify and grow cash sales volumes and prices against targets
To ensure customer satisfaction measures are constantly exceeded
Strong management of pipeline through pro-active contract chasing and identification of leads
Continually work towards improving OTIFIC [on time in full invoiced correctly] performance
Follow internal processes and procedures to ensure ‘Best Practice’
Revenue and contribution in line with BU targets
Growth : volume, price, profitability
Business Performance: KPIs and Performance Plan
Contribute to EBITDA improvement
Telephony and query response times
Query & Complaint resolution to SLA’s
VAP targets
Cash Sale Targets
Lead Generation
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Internal Sales Coordinator
- Location: England
- Salary: £14.36 - 14.36 per hour
- Job Type:Contract
Posted 25 days ago
- Sector: Construction, Civil Engineering
- Contact: Eve Dyer
- Contact Email: Eve.Dyer@Anderselite.com
- Contact Phone: 0121 200 5520
- Expiry Date: 02 October 2023
- Job Ref: 404027EDR