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Hard Services Manager - Facilities PFI

  • Location: Greater London
  • Salary: £45k - 50k per year + car + package per annum
  • Job Type:Permanent

Posted 16 days ago

  • Sector: Building Services, Facilities Management
  • Contact: Adam Smith
  • Contact Email:
  • Contact Phone: 0113 242 0303
  • Expiry Date: 20 December 2021
  • Job Ref: 394860ASH

We are currently working with a leading Facilities Services provider to recruit a Hard FM Manager to manage the maintenance teams on a cluster of PFI sites in the East London area 


As part of the services team, provide legislative and operational advice, guidance and support to operational management, sourcing specialist services where applicable to ensure they we are able to deliver consistent service delivery within contractual and financial parameters.

The main services to be covered are FM building engineering services although some involvement may be sought in supporting other related areas of the FM business such as Lifecycle and Variation works.

Manage the development and implementation of local and corporate policies and procedures within Hard Services so that a compliant service is delivered in line with strategy, legislation and corporate policy through the Hard Services Supervisor and Engineers.

To work with the Hard Services Supervisor and Engineers to ensure that the operational contract maintains legal compliance through appropriate documented processes and procedures. Ensuring that the organisation follows all relevant laws, regulations and business operating standards, delivering PPM’s against plan.

Ensuring that Service Level Agreement and Key Performance Indicators are met consistently.

Management of Hard Services subcontractors and associated works; including leading on Monthly Performance meetings with key contractors.

Support Regional Facilities Manager with providing technical expertise and resolving major hard services issues. Attend client liaison meetings when required.


Mechanical Qualification with 10 years experience

Health & Safety Qualification (IOSH)

Highly organised, and competent in the use of Excel.

Experience of audit and compliance work within the relevant building services

Well developed communication and team working skills are required.

Must be team player but with the ability to work on own initiative

Operational knowledge of Hard FM services.

Excellent communication and negotiation skills

Commercially astute with proven track record in advising on cost effective solutions, key technical delivery, implementation and full operational control.