Helpdesk Administrator
Salford
£20,000 to £25,000 per annum
We are hiring & In need of an experienced Administrator to support all aspects of Helpdesk functions for a large Construction company on a permanent basis. You will be supporting a facilities management contract, ensuring smooth running of the helpdesk from answering phones to raising PO’s. This is the perfect opportunity for someone ambitious, driven and looking for a new challenge.
Main responsibilities –
- Log calls and schedule for attendance
- Ensure client SLA compliance
- Manage mailbox
- Raise Purchase Orders
- Prepare quotes and issue to client
- Maintain accurate records and data within internal databases
- Liaise with sub-contractors to ensure attendance and completion within service agreements
- Client reporting & updates
Who we are looking for –
- A good telephone manner and excellent communication skills
- Strong organisational skills
- A positive and flexible approach to work
- IT literate and proficient in the use of Microsoft Office
- Team player
- Ability to pass an enhanced Disclosure and Barring Service check
What we can offer you in return –
- The opportunity to work with an award-winning, long-standing organisation
- A great working culture and work/life balance
- Equal opportunities employer & excellent staff retention rate
- Clear progression and development
- A competitive salary & company benefits
If this is of interest, please respond to this advert with a copy of your updated CV or give us a call on 02380 219108 and ask to speak to ‘Nikita’ for more information.