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FM Helpdesk Administrator

  • Location: Salford
  • Salary: £20k - 25k per year per annum
  • Job Type:Permanent

Posted 17 days ago

  • Sector: Construction, Facilities Management
  • Contact: Nikita Burt
  • Contact Email:
  • Contact Phone: 023 8021 9208
  • Expiry Date: 14 December 2021
  • Job Ref: 394789NBT

Helpdesk Administrator
£20,000 to £25,000 per annum

We are hiring & In need of an experienced Administrator to support all aspects of Helpdesk functions for a large Construction company on a permanent basis. You will be supporting a facilities management contract, ensuring smooth running of the helpdesk from answering phones to raising PO’s. This is the perfect opportunity for someone ambitious, driven and looking for a new challenge.

Main responsibilities –

  • Log calls and schedule for attendance
  • Ensure client SLA compliance
  • Manage mailbox
  • Raise Purchase Orders
  • Prepare quotes and issue to client
  • Maintain accurate records and data within internal databases
  • Liaise with sub-contractors to ensure attendance and completion within service agreements
  • Client reporting & updates

Who we are looking for –

  • A good telephone manner and excellent communication skills
  • Strong organisational skills
  • A positive and flexible approach to work
  • IT literate and proficient in the use of Microsoft Office
  • Team player
  • Ability to pass an enhanced Disclosure and Barring Service check

What we can offer you in return –

  • The opportunity to work with an award-winning, long-standing organisation
  • A great working culture and work/life balance
  • Equal opportunities employer & excellent staff retention rate
  • Clear progression and development
  • A competitive salary & company benefits

The company are interviewing this week so dont miss out! If this is of interest, please respond to this advert with a copy of your updated CV or give us a call on 02380 219108 and ask to speak to ‘Nikita’ for more information.