Helpdesk Administrator
Salford
£20,000 to £25,000 per annum



We are hiring & In need of an experienced Administrator to support all aspects of Helpdesk functions for a large Construction company on a permanent basis. You will be supporting a facilities management contract, ensuring smooth running of the helpdesk from answering phones to raising PO’s. This is the perfect opportunity for someone ambitious, driven and looking for a new challenge.

Main responsibilities –

• Log calls and schedule for attendance
• Ensure client SLA compliance
• Manage mailbox
• Raise Purchase Orders
• Prepare quotes and issue to client
• Maintain accurate records and data within internal databases
• Liaise with sub-contractors to ensure attendance and completion within service agreements
• Client reporting & updates

Who we are looking for –

• A good telephone manner and excellent communication skills
• Strong organisational skills
• A positive and flexible approach to work
• IT literate and proficient in the use of Microsoft Office
• Team player
• Ability to pass an enhanced Disclosure and Barring Service check

What we can offer you in return –

• The opportunity to work with an award-winning, long-standing organisation
• A great working culture and work/life balance
• Equal opportunities employer & excellent staff retention rate
• Clear progression and development
• A competitive salary & company benefits

The company are interviewing this week so dont miss out! If this is of interest, please respond to this advert with a copy of your updated CV or give us a call on 02380 219108 and ask to speak to ‘Nikita’ for more information.