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Water Hygiene Technician

  • Salary: £25000.00 - £28000.00 per annum
  • Location: Wiltshire
  • Job type: Permanent
  • Sector: Water
  • Job reference: 387335PMI

Job description

I am recruiting on behalf of a client who is part of the Pennon Water Services Group, who are the non-household customer retailer for Bournemouth Water and South West Water. This division of the company is a water hygiene specialist that provides value added services to these customers.

There is a current requirement for Water Hygiene Technicians in Dorset, Wiltshire and Hampshire. Reporting to the Lead Water Hygiene Engineer these home-based roles involve:

* Undertake sampling monitoring and keeping records on customers' properties and sites
* Undertake more complex cleaning and disinfecting of hot and cold-water systems and cooling systems
* Undertake TMV Servicing and maintenance
* Undertake fault finding on customer sites where issues are identified and implement corrective actions to enable a first-time fix
* Work unsupervised to overcome day to day challenges to get the work done
* Work with the scheduling team to ensure all jobs are efficiently and productively planned
* Maintain and build on customer relationships
* Complete all administrative work associated with departmental requirements
* Assist and provide support to other team members
* Understand, comply and carry out water hygiene function in accordance with company policies and procedures
* Attend and fully participate in regular mandatory and ad-hoc training and reviews
* Effectively communicate with customers to ensure all on site contract requirements are met to the customers satisfaction
* Escalate any missed tasks immediately and any concerns or compliance issues in a timely fashion
* Recognise and generate cross-selling opportunities
* Maintain accurate records of work and monitoring carried out
* Establish and maintain effective working relationships with co-workers, peers, internal and external customers ensuring exceptional customer service standards are achieved
* Actively promote, where possible, all PWS products and services
* Undertake additional duties as required

To be considered for these roles you will need the following attributes:

* Level 2 NVQ Plumbing or City & Guilds Plumbing Qualification
* Excellent verbal and written communications skills
* Strong organisational and time management skills
* Excellent customer service skills
* Able to work efficiently whilst unsupervised
* Full UK driver's license
* Positive and self-motivated by nature

A competitive salary ranging from £25K - £28K will be offered to successful candidates. The package includes a company car / fuel reimbursement, pension and perks. To be considered please apply by following instructions or call Paul Massocchi for a discreet chat on 0117 922 1441 / 07932 657631

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