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Support Administrator

  • Location: England
  • Salary: £10.00 - 13.50 per hour
  • Job Type:Contract

Posted 11 days ago

  • Sector: Construction
  • Contact: Vicky Rawson
  • Contact Email: Vicky.Rawson@anderselite.com
  • Contact Phone: 0113 242 0303
  • Duration: Temp to Perm
  • Expiry Date: 01 September 2022
  • Job Ref: 397965VRN

One of Anderselite newest clients are looking for an Experience Administrator. 

 

THis client specialise in Modular build within the Construction Industry.

Duties are:- 

• Log calls for support service onto the system.
• Raise purchase orders for support service engineers.
• Confidently handling internal / customer telephone queries (e.g. Estimated Time of Arrival (ETA) for units en route to customer).
• Ensuring customers are updated at all times of the progress of their Maintenance issue.
• Provide an administrative function in the provision of planning, installation, decommissioning, site support and emergency breakdowns.
• Be proficient in the use of our systems to deliver workable solution that meets our customer’s requirements.
• To meet a level of demand that satisfies our internal departments in relation to delivering a mutual solution for the effective planning and utilisation of resource and services to our customers.
• Be confident in handling customer telephone queries, problem solving and be able to deliver solutions to situations that arise.
• Ensure customers are kept up to date on how and when issues will be resolved.
• Provide an administrative function in the provision of planning, installation, decommissioning, site support and emergency breakdowns.

 

if this is something of interest please send over a cv to Vicky.rawson@anderelite.com or call on 07881100004. This is an immediate opportunity to get in touch as soon as possible.