One of Anderselite newest clients are looking for an Experience Administrator.
THis client specialise in Modular build within the Construction Industry.
Duties are:-
• Log calls for support service onto the system.
• Raise purchase orders for support service engineers.
• Confidently handling internal / customer telephone queries (e.g. Estimated Time of Arrival (ETA) for units en route to customer).
• Ensuring customers are updated at all times of the progress of their Maintenance issue.
• Provide an administrative function in the provision of planning, installation, decommissioning, site support and emergency breakdowns.
• Be proficient in the use of our systems to deliver workable solution that meets our customer’s requirements.
• To meet a level of demand that satisfies our internal departments in relation to delivering a mutual solution for the effective planning and utilisation of resource and services to our customers.
• Be confident in handling customer telephone queries, problem solving and be able to deliver solutions to situations that arise.
• Ensure customers are kept up to date on how and when issues will be resolved.
• Provide an administrative function in the provision of planning, installation, decommissioning, site support and emergency breakdowns.
if this is something of interest please send over a cv to Vicky.rawson@anderelite.com or call on 07881100004. This is an immediate opportunity to get in touch as soon as possible.