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Responsive Repairs Planner - Leeds

  • Salary: £11.23 - £11.53 per hour
  • Location: Leeds, West Yorkshire
  • Job type: Contract
  • Sector: Construction
  • Job reference: BBBH379271

Job description

Lead Repairs and Maintenance Planner - Leeds/Wakefield

I am currently looking for an experienced Repairs Planner to deal with repair and maintenance inbound calls at a busy office, initially to be based in Leeds and then Wakefield. The role is offered on a temporary basis until Feb 2019 but there will be a perm opportunity for the right candidate. This role requires a driver with their own vehicle.

* Previous helpdesk and dispatch planning management experience is desirable.
* Excellent communication skills across all channels - face to face, written and verbal.
* Experience and proven skills in helpdesk call processes and processing. Experience in a facilities management helpdesk is highly desirable.
* Experience and skills in planning, prioritisation and allocation of works to operatives.
* Self-disciplined, able to work on own initiative and commitment to meeting and exceeding customer expectations at all times.
* Coaching skills to develop people and maximise performance.
* Ability to follow processes and guidelines and train direct reports in required processes.
* Ability to collect and analyse feedback to identify and implement improvements within systems, training and processes.
* Flexible and adaptable approach to work.

Must be IT literate in Word, Excel, Outlook and have the ability to learn new IT programes as well as possessing a very positive and calm telephone manner.

Hours are 8am to 5pm Monday to Friday.

Hourly rate £11.53p/h

If you are available and interested in this role, please apply with your fully up to date CV.

Anderselite Ltd operates as both an Employment Agency and Employment Business.

Our non-discrimination policy can be viewed on our website at anderselite .com /non-discrimination-policy

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