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Resident Liaison Officer

  • Salary: Up to £10.62 per hour
  • Location: North Shields, Tyne and Wear
  • Job type: Contract
  • Sector: Construction
  • Job reference: BBBH380317

Job description

The Company

We are currently working with one of the UK's leading Construction and Property companies to recruit an EXPERIENCED Resident Liaison Officer to join their busy team in their office in North Tyneside.

The Role

We are looking to recruit an experienced Resident Liaison Officer to work with a local housing authority. Working with their on-site team to deliver decent homes works.

This role has the attractive working pattern of Monday-Friday between the hours of 8.00am-4.30pm and 3.30pm early finish on a Friday.

This is a full-time position which is initially contracted until end of Nov 2018 with the possibility of further extension.

Job Duties

As RLO, your job duties will include:

  • Working closely with on-site team to deliver decent homes works
  • Maintain and develop all tenant related activities with control and co-ordination whilst establishing close working relationships with all customers, clients and external stakeholders
  • Assist in delivering excellent customer service
  • Undertake any customer related initiatives including door to door surveys, visits to housing offices and telephone interviews

Skills Required

  • Must have experience of working in a similar role recently
  • Knowledge of contract responsibilities and requirements
  • Ability to emphasise with the customer
  • Approachable and sympathetic to the differing persona
  • Excellent communication - both written and verbal


If the above role is of interest to you, please do not hesitate to apply to this advert attaching your CV. Please note that only successful candidates will be contacted.

Sarah Jones.


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