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Operations Director - PFI Facilities

  • Salary: £70000 - £75000 per annum + car + benefits
  • Location: London
  • Job type: Permanent
  • Sector: Building Services, Construction , Facilities Management
  • Job reference: BBBH384779

Job description

We are currently working with a specialist Facilities Service provider to recruit an Operations Director to oversee a number of PFI contracts in the South and South East, predominantly based from the London office

Role profile

  • Establish, manage and continually improve efficient and effective planned, reactive and, where necessary, condition-based maintenance systems.
  • Direct staff in the day-to-day provision of FM services including: Estates and Facilities Management; Grounds Maintenance; Cleaning, Waste and Pest Control Services; Staff, Visitors and Detainee Catering Services; Utilities and Energy Management.
  • Ensure all statutory; regulatory; and Authority specific compliance testing is conducted to schedule and certification / labelling maintained for contract auditing and accreditation purposes.
  • Manage procurement processes to ensure compliance with the Output Specification, PPM Schedules and Life Cycle regime.
  • Develop and maintain the required suite of Contingency Plans and the Safety, Health and Environmental (SHE) File including Risk and COSHH Assessments and operational risk reduction measures.
  • Develop and maintain effective customer relationships and partnerships with clients, customers and key internal and external business stakeholders.
  • Develop and maintain effective liaison with Contract Managers, sub-contractors and internal support services to ensure high quality integrated services support the client's business through a clear understanding of their operational and administrative imperatives and constraints.
  • Lead Performance Management Review meetings providing and discussing relevant information on service delivery compliance, and actively participate in other forums e.g. Authority Health and Safety Committee, which potentially impact on the safety and security of the facilities, staff, and visitors.
  • Ensure contractual agreements and records are always documented and current.
  • Maximise contract margin without compromising service delivery
  • Review and agree monthly P + L information.
  • Lead on delivery of the business strategy
  • Identify new VFM operating opportunities and preparing cost benefit analysis.
  • Prepare business improvement business continuity plans
  • Manage the Business Risk Register.
  • Prepare/support the development of new business and bids.

Candidate Specification

  • Technical qualification preferred e.g. HNC / ONC in a building / engineering subject (preferred)
  • Knowledge and understanding of Building, Electrical & Mechanical Regulations
  • Managing a geographically spread team and the associated challenges
  • Health and Safety trained with knowledge of Method Statements, Risk Assessments and Safe Systems of Work
  • Full P&L responsibility and experience of managing a direct FM workforce and contracted out services
  • Previous facilities management experience
  • Project management
  • Delivering business results
  • Managing change
  • Evidence of financial, numerical and literary competence essential
  • Experience of operating within a PFI environment
  • Membership of BIFM

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