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New Homes Customer Care Coordinator

  • Salary: £19000.00 - £21000.00 per annum
  • Location: Nottingham, Nottinghamshire
  • Job type: Permanent
  • Sector: Construction
  • Job reference: BBBH377443_1525171443

Job description

The Company

We are looking to urgently recruit an experienced New Build Customer Service Coordinator to join a well-established, leading house builder based in the Nottingham region.

The Role

This is a full-time, permanent role where you will predominantly be based in the Nottingham office.

You will have the attractive working hours of Monday-Thursday 8.30am-5pm and an early finish at 4pm on a Friday.

ASAP's starts available and we are ideally looking to interview next week for this position.

Main Responsibility

Your main responsibility is to provide an efficient and effective customer care service, liaising with customers, sub-contractors, site staff and team members whilst maintaining effective working relationships.

Job Duties

The following is typical of the duties the post holder will be expected to perform:

  • to liaise with all customers to establish and maintain relationships
  • to provide excellent customer service
  • maintenance response to all queries
  • scheduling maintenance and repairs works
  • liaising with sub-contractors and on-site staff
  • customer complaints handling
  • dealing with frustrating clients and diffusing the situation

The Person

  • Must have strong customer service experience
  • Property industry experience is highly desirable
  • Strong admin and excel skills - ability to create reports etc.
  • Excellent communication skills both written and verbal
  • Excellent proven customer service skills
  • Proactive attitude
  • Strong attention to detail and accuracy
  • Good time management skills
  • Team player

Applying

If the above role is of interest to you, please do not hesitate to apply to this advert attaching your CV. Please note that only successful candidates will be contacted.

Sarah Jones.

Anderselite.

Anderselite Ltd operates as both an Employment Agency and Employment Business.
Our non-discrimination policy can be viewed on our website at anderselite .com /non-discrimination-policy

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