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Housing Customer Service Advisor

  • Salary: £8.37 - £9.38 per annum
  • Location: North Tyneside, Tyne and Wear
  • Job type: Contract
  • Sector: Construction
  • Job reference: BBBH376817_1522339822

Job description

The Company

We are currently recruiting for an award-winning House Builders who have a national presence.

We are looking to recruit a Call Centre Customer Service Advisor to start ASAP in Killingworth.

***Both Full-time and Part-time contracts available***

The Role

The role is to work in their call centre taking incoming calls from customers regarding reactive maintenance and repairs works.

ASAP start contracted initially until June 2018 with possibility for further extension.

Shift patterns

Full Time role - 38.5 hours per week, shifts on a rota basis between the hours of 5pm - 8am, full night shift with two half -hour breaks on a rotation basis with other workers.

You will be working in a small team of 7. Full training will be provided; however it is essential you have call centre experience and housing experience.

Job Duties

As Call Centre Admin, you will be covering the following job duties:

  • Incoming calls
  • Customer enquiries
  • Arranging maintenance and repairs works
  • Scheduling appointments using Microsoft Outlook
  • Written correspondence

The Person

  • Must have recent call centre experience
  • Must have housing expeirence
  • Previous admin experience
  • Must have a good telephone manor
  • Flexible approach to work
  • Ability to work well in a small team as well as on own initiative

Applications

If the above role is of interest to you, please do not hesitate to apply to this advert attaching your CV. Please note that only successful candidates will be contacted.

Sarah Jones.

Anderselite.

Anderselite Ltd operates as both an Employment Agency and Employment Business.
Our non-discrimination policy can be viewed on our website at anderselite .com /non-discrimination-policy

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