Accessibility Links

Helpdesk Administrator

  • Salary: Up to £18000.00 per annum + shift allowance
  • Location: Salford, Greater Manchester
  • Job type: Permanent
  • Sector: Construction
  • Job reference: BBBH374146_1510740914

Job description

Our funding clients currently are institutional investors with our delivery clients being a combination of Local Authorities, Registered Providers and Support Providers.

Specific tasks

  • Data Entry
  • Scheduling FPDL Engineers
  • Preparing Invoices
  • Preparing Quotes
  • Scheduling of PPM Jobs
  • Allocating reactive and quoted jobs to contractors
  • Liaising with Housing Associations and Care Providers
  • Chasing documentation from Contractors
  • Scanning documents into SASSHA
  • Ensuring SLA's are met
  • Answering inbound calls
  • Photocopying
  • Covering a 7day rotating shift, 8am to 11 pm

Job Duties (General):

The key function of the role will be to manage the property objectives of key stakeholders linked to residential Supported Living schemes in England and Wales in line (and targeted) with the clients funding objectives and financial modelling. Key Accounts will consist of a combination of Local Authorities, Registered Providers, Support Providers, Estate Agents and Introducers. You will develop good working practices by providing information, which can be used in improving and influencing company systems, workflow and Key Performance Indicator metrics.

Resolves administrative problems by preparation of reports, analysing data, and identifying solutions / keeping good quality records.

To fully understand their needs and manage expectation levels of all stakeholders


  1. Help Desk Experience
  2. Good negotiation Skills
  3. Good verbal communication skills
  4. Computer literate
  5. Ability to work as part of a team and autonomously when required
  6. Property/Construction industry background

Salary / Remuneration

Salary Banding of initial £18,000 p.a plus 15% shift penalty allowance (£2700 p.a)

3 month probation with a salary review thereafter (?).


Company Pension scheme in line with Government legislation

Anderselite Ltd operates as both an Employment Agency and Employment Business.
Our non-discrimination policy can be viewed on our website at anderselite .com /non-discrimination-policy

Similar jobs
Office Administrator
  • Salary Up to £21000.00 per annum + Benefits
  • Location Hyde, Cheshire
  • Job type Permanent
  • Description The successful candidate will be providing professional administrative support to the office and it is essential that they are able to work under pressure and to deadlines
  • Salary Up to £10.72 per annum + temporary contract
  • Location Winchester, Hampshire
  • Job type Permanent
  • Description Your principal responsibility will be to review all works orders where there is a requirement to excavate in the ground, and cross reference the location against known existing services such as BT
Temp Admin Role - Doncaster
  • Salary Up to £8.60 per hour
  • Location Doncaster, South Yorkshire
  • Job type Contract
  • Description TEMPORARY ADMINISTRATOR - 6 WEEKS - DONCASTER I am looking for an Administrator for a temp role in Doncaster to start ASAP for 6 weeks. Job info; Temporary Procurement Admin Support - COINS Experience
  • Salary £17000 - £18000.00 per annum + 25 days holiday, pension
  • Location Sheffield, South Yorkshire
  • Job type Permanent
  • Description We are currently seeking to recruit an Administrator to be based in our clients Sheffield (Dinnington) office working within their existing Administrative team. Our client is a construction company
Anders spotlight