Accessibility Links

Helpdesk Administrator

  • Salary: Up to £18000.00 per annum + shift allowance
  • Location: Salford, Greater Manchester
  • Job type: Permanent
  • Sector: Construction
  • Job reference: BBBH374146_1510740914

Job description

Our funding clients currently are institutional investors with our delivery clients being a combination of Local Authorities, Registered Providers and Support Providers.

Specific tasks

  • Data Entry
  • Scheduling FPDL Engineers
  • Preparing Invoices
  • Preparing Quotes
  • Scheduling of PPM Jobs
  • Allocating reactive and quoted jobs to contractors
  • Liaising with Housing Associations and Care Providers
  • Chasing documentation from Contractors
  • Scanning documents into SASSHA
  • Ensuring SLA's are met
  • Answering inbound calls
  • Photocopying
  • Covering a 7day rotating shift, 8am to 11 pm

Job Duties (General):

The key function of the role will be to manage the property objectives of key stakeholders linked to residential Supported Living schemes in England and Wales in line (and targeted) with the clients funding objectives and financial modelling. Key Accounts will consist of a combination of Local Authorities, Registered Providers, Support Providers, Estate Agents and Introducers. You will develop good working practices by providing information, which can be used in improving and influencing company systems, workflow and Key Performance Indicator metrics.

Resolves administrative problems by preparation of reports, analysing data, and identifying solutions / keeping good quality records.

To fully understand their needs and manage expectation levels of all stakeholders

Skills/Qualifications:

  1. Help Desk Experience
  2. Good negotiation Skills
  3. Good verbal communication skills
  4. Computer literate
  5. Ability to work as part of a team and autonomously when required
  6. Property/Construction industry background

Salary / Remuneration

Salary Banding of initial £18,000 p.a plus 15% shift penalty allowance (£2700 p.a)

3 month probation with a salary review thereafter (?).

Pension

Company Pension scheme in line with Government legislation

Anderselite Ltd operates as both an Employment Agency and Employment Business.
Our non-discrimination policy can be viewed on our website at anderselite .com /non-discrimination-policy

Similar jobs
Car Fleet Administrator
  • Salary Up to £15.20 per hour + Contracting role
  • Location Rickmansworth, Hertfordshire
  • Job type Permanent
  • Description To carry out Car Fleet administration tasks in a timely manner ensuring accuracy of data at all times in order to support the fleet for the client
2 x Helpdesk Administrator
  • Salary Up to £10.00 per annum + Ongoing contract
  • Location Basingstoke, Hampshire
  • Job type Permanent
  • Description Please note the a candidate requires a DBS check to either be in date or have had a DBS check in the past.
Document Controller
  • Salary £13.50 - £15.00 per hour + negotiable
  • Location Coventry, West Midlands
  • Job type Contract
  • Description Document Controller - Coventry (Near Stoneleigh) - Start End of November 2018 - Initial 6-month contract - £15.00 Per Hour
Contract Administrator
  • Salary Up to £10.00 per annum + 3 Month Contract
  • Location City of London, London
  • Job type Permanent
  • Description Administrator is required to support the operational team in the office The candidate needs to have commercial administration experience. The role will cover the following working closely with the
Anderselite Buzz