Back to Job Search

Helpdesk Administrator

  • Location: Cambridge
  • Salary: £11.50 - 14.57 per hour
  • Job Type:Contract

Posted 28 days ago

  • Sector: Facilities Management
  • Contact: Nikita Burt
  • Contact Email:
  • Contact Phone: 023 8021 9208
  • Expiry Date: 24 March 2023
  • Job Ref: 400876NBT


Helpdesk Administrator
Cambridge – CB2 postode area
Short-term contract
£14.57 per hour PAYE
Working Hours: 7am-3:30pm and 10:00-7:30pm (rotate every 2 weeks)
First week at 8am - 5pm
Fully Site Based

New opportunity for a Helpdesk Administrator to join a large, well respected construction company on a temporary contract position. You will be assisting the facilities management department the delivery and administration of the helpdesk.

We are looking for someone with helpdesk experience in a similar environment! You must possess a great attitude towards work with a flexible approach, be proficient with MS package and have strong communication skills.

This truly is a fantastic opportunity if you are looking to join a reputable organisation to contribute towards your professional growth and development.

Key responsibilities:

  • All reactive/ppm tasks logged and assigned daily
  • Helpdesk emails kept fully up to date daily
  • Daily task checklist updated every day
  • Panner and trackers updated daily
  • Producing quotes from recommendations made by Supply Chain and Engineers to forward on to clients for authorisation.
  • Generating weekly reports for the Business Support Manager.
  • Log Tasks (jobs) on the Helpdesk CAFM (Computer Aided Facilities Management) system ‘Concept Evolution’. Tasks may be received by telephone, email, in person or through the CAFM system directly.
  • Allocating Order Numbers to directly employed staff and/or Supply Chain.
  • Chasing Subcontractor reports.
  • Raising orders through in-house accounting package
  • Tracking compliance with attendance SLA’s, intervening to drive supplier and own staff

Start date – ASAP
End date – 2 to 3 months from start date (possibility of extension but this cannot be guaranteed)

To register your interest, please respond to this advert with a copy of your updated CV or give us a call on 02380 219108 and ask to speak to ‘Nikita’ for more information.