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Helpdesk Admin Support

  • Salary: £20000 per annum
  • Location: Oxford, Oxfordshire
  • Job type: Permanent
  • Sector: Facilities Management
  • Job reference: BBBH373994_1510226091

Job description

The Company

We are currently recruiting for an experienced Helpdesk Administrator to join a leading automotive company based in Oxford (Cowley region).

The Job

We are looking for a Helpdesk Administrator with Admin and Customer Service experience to join their busy team on a temp-perm basis (perm contract highly likely to be offered before the New Year.

Hours are Monday-Friday 7am-4pm (flexi hours available).

We are looking for candidates who are immediately available or who have short notice periods due to the urgency of this post.

Scheduling of engineers / facilities management background is highly desirable for this vacancy.

Job Duties

As Helpdesk Administrator, you will:

  • Answer customer telephone calls and emails
  • General admin duties
  • Scheduling appointments for engineers
  • Key issuing
  • Managing subcontractor upon their arrival
  • Updating and maintaining databases

The person, will:

  • Strong admin experience from a facilities management background
  • Strong attention to detail and accuracy
  • Fully IT literate ideally with experience of using Excel, Word, Outlook etc.
  • Strong communication skills
  • Ability to work well under pressure
  • Be flexible with working hours due to business needs when required

Applications

If the above role is of interest to you, please do not hesitate to apply to this advert attaching your CV. Please note that only successful candidates will be contacted.

Sarah Jones.

Anderselite.

Anderselite Ltd operates as both an Employment Agency and Employment Business.
Our non-discrimination policy can be viewed on our website at anderselite .com /non-discrimination-policy

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