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Head of Building Services - Social Housing

  • Salary: £52000 - £57000 per annum + package benefits
  • Location: Cheltenham, Gloucestershire
  • Job type: Contract
  • Sector: Building Services, Mechanical & Electrical, Social Housing
  • Job reference: 389258ASH

Job description

We are currently working with a local provider of Social Hosuing Services in the Cheltenham area, to recruit a Head of Building Services role. Initially on 12 month fixed term basis, but with potential to go fully permanent

The role

Working as part of the senior leadership team, you will lead Responsive Repairs, Voids, Callout, Estate Services, elements of Compliance and Cyclical maintenance.

You will have a track record of leading successful teams, developing the team to be adaptable and flexible responding to changing demands, have relentless customer focus and a social heart. You will be accountable for circa 50 colleagues and a budget of £4m-6m. You will be a developer/coach of high performing and engaged teams.

You will ensure services are delivered in a safe and compliant way, with a robust approach to safety and compliance. Your actions will result in homes that are safe and services that provide consistently high levels of customer satisfaction and impressive, efficient, operational and financial performance. Naturally, you will be an excellent ambassador for the business, developing strong relationships with colleagues, customer, board members, members of the community and other stakeholders/partners.

The role will manage the delivery of a professional, cost effective and efficient, customer focussed service and cyclical maintenance programme including overall responsibility for:
o Responsive repairs including the in-house Responsive Repairs Team
o Repairs to vacant dwellings
o Estate Services including Estate Cleaning and Grounds Maintenance
o Out of Hours Callout Service
o Servicing and repair of lifts and stair lifts
o Servicing and repair of door entry systems
o Servicing and repair of fire alarms and fire equipment
o Servicing of adaptive equipment such as warden call, auto openers, wash dry toilets, hoist tracking etc.
o Maintenance of drains
o Maintenance of communal TV aerials
o Business Operations relating to the Team

Essential candidate requirements

* Professional Qualification in Building or equivalent discipline
* Knowledge of construction and construction detailing, preferably with reference to repairs and maintenance
* Management experience of an operational and multi-disciplinary workforce, within the repairs and maintenance sector
* Experience of operating at a strategic and corporate level, with executives, board members, external partners and important stakeholders, ideally within the social housing sector
* Good strategic understanding and in-depth operational experience of leading the functional responsibilities of this role
* Experience of delivering successful change management, developing services and track record of outstanding results
* Ability to control high workloads and competing priorities
* Track record of leading successful teams
* High level of verbal, written communication, presentation and interpersonal skills
* Strong leadership, influencing, negotiating and motivational skills
* Strong people manager and leadership
* Excellent relationship builder, working effectively with customers, colleagues, peers, members of the Board, external agencies and contacts
* Experience of business planning, costs awareness in a similar operating environment and managing the service commercially, including setting budgets to deliver services
* Experience of complex Project Management
* A track record and good knowledge of building related health and safety and experience in delivering compliance

Anderselite Ltd operates as both an Employment Agency and Employment Business.

Our non-discrimination policy can be viewed on our website at anderselite.com/non-discrimination-policy

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