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Hard FM Facilities Manager

  • Salary: £42000 - £48000.00 per annum + package benefits
  • Location: Leicester, Leicestershire
  • Job type: Permanent
  • Sector: Building Services, Facilities Management
  • Job reference: BBBH382906

Job description

We are currently working with a leading Facilities Service Provider to recruit a Hard FM Facilities Manager for a large schools contract in the Leicester area.

The Hard FM Facilities Manager will work as part of the FM team undertaking a range of duties and tasks supporting the direct operational activities of the Contract comprising but not limited to Direct Staff Costs, Consumable Asset Procurement, H&S Advice, Subcontracted Service Provision, and develop value for money utilisation of the fixed asset base. In addition, you will co-ordinate and develop the mobile engineering team and ensure delivery of hard FM Services in order to meet the Contractor's contractual Service Requirements and Contractor policies.

The successful candidate will:

  • Provide support for the Account Manager on all aspects of Hard FM Services and act as Deputy where required
  • Act as a point of contact for Service users and attend meetings/presentations including school SRMs, SPC and LCC meetings as required maintaining good customer relationships. Liaison with School Business Managers and SPC (Semperian) to ensure an effective and cooperative working partnership
  • Manage and monitor performance of Hard FM Services to contractual SLAs and KPIs, and ensure that H&S and technical audits are periodically carried out
  • Daily monitoring of Concept system Open Task Report; ensuring all tasks logged in line with agreed protocols; liaise with Facilities Manager (SFM) and Site Managers to chase and close tasks within the required rectification times to minimise possibility of incurring performance penalties
  • Compile monthly statistics on reactive and PPM / statutory tasks, energy, in scope, including mitigation why works were not completed on time or extended for monthly report
  • Provide advice on contract interpretation and implementation
  • Provide focal point for energy management for contract including management of the BMS systems
  • Monitor budget against actuals for Hard FM Services, including but not limited to Direct Staff Costs, Consumable Asset Procurement, H&S Advice, and Sub-contracted Service Provision
  • Ensure speedy resolution of damage, misuse and vandalism works informing Facilities Manager (Soft FM) to facilitate recharging applications. Produce monthly statistics and damage reports for monthly performance report
  • Maintain and update operating/servicing instructions and warranties for Contractor and School equipment to ensure safe usage and optimum performance/operational life
  • Maintain competencies in and provide appropriate advice and guidance to contractors/employees/management to ensure a safe working environment and compliance with H&S
  • legislation and good practice
  • Ensure compliance with company policies for all Hard FM contractor procurement to meet contractual requirements
  • Undertake Accident Investigation reporting and closure, plus Level 3
  • Act as Line Manager to the Mobile Engineers (1 x Electrical, 1 x Heating and Plumbing and 1 x Building Fabric) providing ongoing support, training and development.

The Ideal Candidate:

Essential Skills and Knowledge

  • Technical competence within Facilities Management (Hard FM)
  • Operational experience within Facilities Management (Hard FM)
  • Working to service performance KPIs
  • Working knowledge and experience in H&S legislation and compliance obligations
  • Working knowledge and experience in Risk Assessments, Method Statements and
  • Permit to Work procedures
  • Contract interpretation, preferably PFI
  • Line management experience
  • Budget management
  • Client-focused
  • Excellent verbal and written communication skills
  • Ability to work to deadlines, balancing different priorities and coping with fluctuating workloads
  • IOSH Managing Safety
  • Experience of CAFM system
  • IT literacy in Microsoft suite
  • Full driving licence with Category Part BE

Desirable Skills and Knowledge

  • Qualified to minimum of HNC or equivalent in an Engineering discipline
  • Water Hygiene - Legionella Awareness Course
  • Asbestos Awareness

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