Accessibility Links

FM Operations Manager - Soft Services

  • Salary: £60000 - £65000 per annum + package + benefits
  • Location: Manchester, Greater Manchester
  • Job type: Contract
  • Sector: Building Services, Facilities Management
  • Job reference: 388180ASH

Job description

We are currently working with a leading Facilities Service provider to recruit an Operations Manager to lead the North West region on a prestigious government contract, focussing on soft services. The role will most likely be a 18 month Fixed Term Contract

This role will be responsible for managing the day-to-day soft facilities service operations acros numerous sites in the North West

The preferred candidate will have a relevant FM and health & safety qualification as well as experience in senior soft services management.

Requirements:

  • Experience of managing contracts of a value circa £5m to £10m
  • Strong Health & Safety knowledge/experience
  • Experience of managing teams across multiple sites
  • Communicator with the ability to build and foster relationships at a senior level with the client
  • Able to effectively manage the suppliers and sub contractors across the portfolio
  • Able to review data and communicate data requirements, to successfully manage performance and drive improvement into the contract
  • Be able to work with and direct as needed the Regional Operational managers to meet contractual operational performance.
  • Be familiar with the contract models proposed, able to nurture the relationship whilst maintaining SLA performance

    Key responsibilities and accountabilities:
  • Lead and develop the team
  • Manage & monitor the delivery of Soft Services such that all aspects of service comply with the Service Level Agreements and Project Agreement
  • Manage sub contractors effectively
  • Budget & Financial Performance
  • Maintain an operational focus on: customer relationships, contract retention, service delivery, commercial performance, processes management and new business.
  • Maintain regular contact through formalised meetings with the client and all other stakeholders and deal with any issues efficiently and in a professional manner.
  • Ensure CAFM systems are in place robust and up to date and effectively monitored
  • Actively manage supply chain
  • Proactively manage all areas relating to Health & Safety in the role of "Duty Holder" including compliance with all legislation, client and company policies
  • Oversee the management of all things relating to HR including payroll, recruitment, selection & induction of new employees, maintenance of the ongoing training plan & matrix, disciplinary & grievance procedures, personal development reviews (PDR), absent management and completion of monthly reports and statistics liaising with the Regional HR Advisor and in line with Policies
  • Completion of monthly operational & financial performance reports and periodic audits
  • Promoting and developing the Values and culture - . Integrity & Respect, Safety Security & Service Excellence, Innovation & Team Work

Anderselite Ltd operates as both an Employment Agency and Employment Business.

Our non-discrimination policy can be viewed on our website at anderselite.com/non-discrimination-policy

Similar jobs
Commercial Heating Installer
  • Salary £16.50 - £19.00 per hour
  • Location London
  • Job type Contract
  • Description My client who have been providing providing building support to local authorities, social landlords, NHS trusts and private sector clients for over 35 years are looking for a Commercial Heating
Facilities Manager
  • Salary Up to £20.00 per hour
  • Location Grimsby, Lincolnshire
  • Job type Contract
  • Description Facilities Manager - £20 per hour - Grimsby - Immediate start My client a leading Facilities service provider are looking for a Facilities Manager to work on a contract basis in a soft
Mechanical Engineer
  • Salary £32000.00 - £35000.00 per annum
  • Location South East London, London
  • Job type Permanent
  • Description My client one of the UK's largest Facilities Management companies in the UK are looking for a Mechanical Engineer in the South East London area. To carry out a range of maintenance tasks in
Facilities Manager
  • Salary Up to £0.00 per annum
  • Location Pudsey, West Yorkshire
  • Job type Contract
  • Description We are currently working with a leading Facilities provider to recruit a Facilities Manager to work on a prestigious healthcare facility on a contract basis, in the Leeds West area
Anderselite Buzz