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Customer Service Operative

  • Salary: £34000.00 - £37000.00 per annum
  • Location: London
  • Job type: Permanent
  • Sector: Construction
  • Job reference: BBBH377074_1523865121

Job description

Fabric Technician, alternately called a Customer Service Operative x2

This is a maintenance and customer service position in high quality property for a leading luxury residential developer (top tier). PLEASE NOTE! YOU MUST BE ABLE TO DO MAINTENANCE/MULTITRADE WORK AND HAVE EXPERIENCE WITH HIGH NETWORTH CLIENTELE FOR THIS ROLE. PLEASE DON'T APPLY IF YOU DON'T HAVE THE RELEVANT EXPERIENCE OR IF YOU LIVE OUTSIDE OF LONDON!!

Location

Position 1 = South Eastern region of London (permanent

Position 2 - West region of London (contract)

Duties include:

  • Effectively, whilst building and maintaining good relationships, manage the expectations of all customers both internally and externally ensuring excellent customer service is provided from handover through to the end of the 2 year warranty period.
  • Carry out accepted warranty or defect works and ensure they are completed in accordance

with weekly schedule of appointments and worksheets, providing good workmanship.

  • Focus on completion of works on schedule and within programme and timescale given to

customer.

  • Inspect properties for defects and oversee works undertaken by sub-contractors, as required.

REQUIREMENTS:

A multi-trade background working in high-end premises is required. Experience dealing with HIGH NETWORTH CUSTOMERS in the property sector is crucial. Fantastic customer service skills are also necessary!

Attention to detail is a crucial quality for the ideal candidate to have as is excellent organisation. Strong communication skills are also essential.

Benefits

  • Competitive salary of £33-37K or negotiable day rate
  • Van and fuel card
  • 25 days holiday per year
  • Annual salary and performance reviews
  • Support in getting additional training
  • Lots of opportunity for career progression
  • A company that will invest everything they have in to you: time, effort, money etc

To hear more about this role please apply via the link or contact Shannon Jackson at

Anderselite Ltd operates as both an Employment Agency and Employment Business.
Our non-discrimination policy can be viewed on our website at anderselite .com /non-discrimination-policy

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