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Customer Service Coordinator

  • Salary: £20000.00 - £23000.00 per annum
  • Location: Cheshunt, Hertfordshire
  • Job type: Permanent
  • Sector: Construction
  • Job reference: BBBH374372_1511951838

Job description

The Company

We are currently recruiting for an award-winning House Builders who have a national presence.

We are looking to recruit an experienced Customer Care Administrator from a new build background to start ASAP on a permanent basis to be based in the Cheshunt region.

The Role

This position has the attractive working days of Monday-Friday.

We are ideally looking for applicants who are immediately available for this vacancy.

Job Duties

As Customer Care Admin, you will be covering the following job duties:

  • Responsible for receiving information for all customer care issues
  • Logging issues and scheduling maintenance and repairs works
  • Liaising with subcontractors and engineers to schedule appointments
  • Incoming / outgoing calls
  • Maintaining excellent levels of customer service
  • Handle all written correspondence relating to customer queries
  • Complaint handling
  • Customer aftercare
  • Weekly reports
  • Providing full admin support to Customer Care Manager
  • Other general ad-hoc office-support

The Person

  • Excellent telephone manner
  • Good written communication
  • Ability to juggle a busy workload
  • Good IT skills including use of MS Excel and Outlook
  • Good listening skills

Applications

If the above role is of interest to you, please do not hesitate to apply to this advert attaching your CV. Please note that only successful candidates will be contacted.

Sarah Jones.

Anderselite.

Anderselite Ltd operates as both an Employment Agency and Employment Business.
Our non-discrimination policy can be viewed on our website at anderselite .com /non-discrimination-policy

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