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Customer Service Coordinator

  • Salary: £21000.00 - £27000.00 per annum
  • Location: North West London, London
  • Job type: Permanent
  • Sector: Facilities Management
  • Job reference: BBBH373803_1509447905

Job description

Customer Service Coordinator

Customer Service Coordinator required for a luxury developer who have been established in and around London for 20 years. In the market place they have one of the best names in the industry. Their projects are all bespoke large luxury housing projects.

Job requirements include:

  • Provide secretarial support to the Customer Service Executive- including typing letters and ensuring all file notes and follow up letters are provided, updating systems and diaries
  • Spreadsheets, spreadsheets, spreadsheets!!!
  • Log all calls coming into office and pass on the relevant information
  • To action urgent calls and use discretion where action is required on other less serious issues.
  • To ensure written instructions sent to sub-contractors
  • Maintain Alternative Sub-Contractor file and all other files.
  • Co-ordination of handovers

WHAT IS NEEDED:

You must live within 30minutes travelling distance of Hendon- North West London

Looking for someone ideally with 3+ years experience in an ADMINISTRATIVE customer service role (Ideally in residential construction or facilities coordination or serviced offices).

You must be extremely strong with spreadsheets and excel!!

You must have plenty of experience on the phone!

Customer service and admin skills including IT skill are VITAL.

Patience is key

Problem solving!!!! You must be a dog with a bone when you come across a problem

DO NOT APPLY OTHERWISE!!!!!!!!!!

Benefits

  • Competitive salary of up to £27K + package + bonus
  • Annual salary and performance reviews
  • Support in getting additional training
  • Lots of opportunity for career progression - the ideal candidate should be ambitious as this company will take you far in your career

To hear more about this role please contact Shannon Jackson at

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Our non-discrimination policy can be viewed on our website at anderselite .com /non-discrimination-policy

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