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Customer Service Assistant

  • Salary: Up to £14.00 per hour
  • Location: Hemel Hempstead, Hertfordshire
  • Job type: Contract
  • Sector: Construction
  • Job reference: 386500MGR

Job description

Customer Service Assistant
Hemel Hempstead
4 month contract
£14 / hour PAYE

Fantastic temporary opportunity available to join a leading company in the Manufacturing and Engineering Sector! We are looking for a Customer Service Assistant for a 4-month contract assignment in Hemel Hempstead, starting ASAP

Reporting into the Business Operation Specialist and working closely with the sales team, you will be responsible for ensuring the highest standard of customer service, sales support and solutions.

Key Responsibilities:
Answering incoming calls
Dealing promptly with incoming Purchase Orders, Returns and other relevant emails
Ensuring price enquiries / quotes are responded to within a timely manner
Supporting the Sales Team
Handling all incoming emails
Ensuring master data is passed to the correct departments
Support the Credit Control Department
Chasing quotations to convert to orders

The ideal candidate will have the following:
Minimum 2 - 5 years' experience working in a commercial customer-facing role
Experience of using CRM / ERP systems
Experience working in an industrial / manufacturing desirable but not essential
High level of Microsoft Applications skills
Highly motivated
Strong team player but with the ability to work on their own
Experience in a sales role
Relevant qualifications desirable but not essential
There is a lot more to discuss in terms of the opportunity and company. These roles do not stay live for long so please get in touch ASAP on 02380219209 and reference Customer Service Assistant or apply with a copy of your CV and we will be in touch if shortlisted for the role!

Ref: Customer Service Assistant - Hemel Hempstead

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