Customer Service Administrator
Loughton - IG10 area
start date – ASAP
£12 / £12.50 per hour
3 month contract (possibility of extension)
Potential to work from home but you must be willing to be in the office full-time
New opportunity for a Customer Service Administrator to join a busy Housing Maintenance team for a well-respected construction company on a contract assignment. Your role will be key to supporting the delivery of planned maintenance & repair solutions for various clients. You will be providing support to customers, colleagues, subcontractors & operatives, the client, and the residents of the houses managed by the companies clients.
In this role, you will be point of contact for queries including the helping of scheduling Engineers and Subcontractors and allocating work orders to ensure completion of works within service level agreements. You will ensure queries are dealt with or passed onto relevant parties promptly, efficiently and with the highest level of customer service possible.
We are looking for someone with some knowledge of & experience in similar industries to housing maintenance, construction, or facilities management; customer service/helpdesk background is essential! You must possess a great attitude towards work with a flexible approach and be proficient with MS packages.
This is a fantastic opportunity if you are looking to join a reputable organisation to contribute towards your professional growth and development.
If you feel like this will be a good fit for you, please apply with a copy of your CV today!
What we can offer you in return –
- The opportunity to work with an award-winning, long-standing organisation
- A great working culture and work/life balance
- Equal opportunities employer & great staff retention rate
Start date: ASAP
End date: 3 months minimum contract (possibility of extension but this cannot be guaranteed)
To register your interest, please respond to this advert with a copy of your updated CV or give us a call on 02380 219108 and ask to speak to ‘Nikita’ for more information.