Accessibility Links

Customer Care Manager

  • Salary: £32500.00 - £37500.00 per annum
  • Location: Birmingham, West Midlands
  • Job type: Contract
  • Sector: Construction
  • Job reference: 385106MLT

Job description

Looking for a Customer Care Manager for our residential client in the Birmingham/Coleshill area.
The successful applicant will be responsible for managing a team of co-ordinators and direct operatives as well as co-ordinating sub-contractors to complete warranty works to customers homes.
Specific Duties:
*Arranging and attending meetings with the NHBC / local authorities to resolve issues where necessary and arrange inspections with housing associations at the end of the maintenance period.
*Compilation of reports for management and board meetings.
*Managing customer complaints in line with company procedures.
*Manage and monitor the Customer Journey
*Lead and manage

Anderselite Ltd operates as both an Employment Agency and Employment Business.

Our non-discrimination policy can be viewed on our website at anderselite.com/non-discrimination-policy

Similar jobs
Project Risk Manager
  • Salary £50000.00 - £57000.00 per annum
  • Location Greater Manchester
  • Job type Permanent
  • Description Project Risk Manager Project Risk Manager require to join a recently established Risk team. The company is an established Rail Contractor working on very prestigious projects
Planner
  • Salary £40000.00 - £55000.00 per annum + Plus Car and decent package
  • Location North West England
  • Job type Permanent
  • Description The Company A leading construction contractor operating across sectors that includes education and commercial. They have a strong heritage and well developed and loyal client base
Assistant Planner
  • Salary £32000.00 - £45000.00 per annum + Excellent Package + car
  • Location Warrington, Cheshire
  • Job type Permanent
  • Description The Work Assistant Planner / Planner required for an award winning main and principal contractor operating across the infrastructure and construction sectors. They have a strong heritage and a well
Quantity Surveyor
  • Salary £30000 - £45000 per annum + Additional Benefits
  • Location England
  • Job type Permanent
  • Description Assistant or Project level Quantity Surveyor - Specialist subcontractor - Building Sector - call me 07980 006 436 - Position Title: Quantity Surveyor Hours of Business: 8.30am to 5
Anderselite Buzz