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Customer Care Administrator

  • Salary: £8.60 - £9.64 per annum
  • Location: Hebburn, Tyne and Wear
  • Job type: Contract
  • Sector: Construction
  • Job reference: BBBH376843_1522772754

Job description

The Company

We are looking to urgently recruit an experienced New Build Customer Service Administrator join a well-established, leading house builder based in the South Tyneside region.

You must have customer care and admin experience ideally from within the construction and property industry - new homes experience is highly desirable.

The Role

This is a full-time, temporary role which is initially for 3 months (possibility of further extension), where you will predominantly be based in the South Tyneside region.

You will have the attractive working hours of Monday-Thursday 8.30am-5pm and a bonus of an early finish at 4pm on a Friday.

Immediate starts available.

Main Responsibility

Your main responsibility is to provide an efficient and effective customer care service, liaising with customers, sub-contractors, site staff and team members whilst maintaining effective working relationships.

Job Duties

The following is typical of the duties the post holder will be expected to perform:

  • all-round office support duties
  • assisting customer care team with admin duties
  • to provide excellent customer service
  • maintenance response to all queries
  • scheduling maintenance and repairs works
  • liaising with sub-contractors and on-site staff
  • customer complaints handling

The Person

  • Must have strong customer service experience
  • Construction or Property industry experience is highly desirable
  • Excellent communication skills both written and verbal
  • Excellent proven customer service skills
  • Proactive attitude
  • Strong attention to detail and accuracy
  • Good time management skills
  • Team player

Applying

If the above role is of interest to you, please do not hesitate to apply to this advert attaching your CV. Please note that only successful candidates will be contacted.

Sarah Jones.

Anderselite.

Anderselite Ltd operates as both an Employment Agency and Employment Business.
Our non-discrimination policy can be viewed on our website at anderselite .com /non-discrimination-policy

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