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Business Support Administrator

  • Salary: £12.00 - £15.80 per hour
  • Location: Darlington, County Durham
  • Job type: Contract
  • Sector: Rail
  • Job reference: BBBH382240

Job description

To undertake support and agreed data processing activities related to business and enabling applications.

  • Agreed general administrative duties; invoicing, POs, reporting and new circuits
  • To process information requests efficiently and professionally in line with procedures and SLAs
  • Maintain accuracy, quality and consistency of business data according to agreed standards and OLAs
  • To provide cover for various areas including Switchboard, as required to maintain operational effectiveness
  • A demonstrable contribution which is recognised and valued by contacts within and outside the Business
  • To work closely with business users to understand business requirements and deliver services agreed by IT management in line with these requirements.
  • To liaise with suppliers to ensure quality and timeliness of deliveries of products and services appropriate to business needs and agreed SLAs
  • An effective contribution to IT project and service delivery work commensurate with other responsibilities and commitments.

Fully contribute to a strongly-motivated IT Business Support Team which is focused on delivering excellent customer service to the Skanska business.

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