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Assistant Contracts Manager - PFI Facilities

  • Salary: £35000 - £45000.00 per annum + car + benefits
  • Location: Leicester, Leicestershire
  • Job type: Permanent
  • Sector: Building Services, Facilities Management
  • Job reference: BBBH382704

Job description

We are currently working with a leading Facilities Service provider to recruit an Assistant Contracts Manager for a large PFI Education scheme in the Leicester area.

Job Outline:

Responsible for assisting the Account Manager. Implementing and managing Service Improvement Initiatives within the contract ensuring that the service is delivered in accordance with all contracted standards & legislation, company policies and procedures such that all company employees, contractors and visitors comply with all relevant Health and Safety legislation and site policies and procedures.

Support the Account Manager and the PFI Director in the improvement of the delivery of the services such that all aspects of the service delivery are continually monitored, measured and reviewed to ensure that the contract exceeds the operational profit and loss (P & L) budget and the financial targets within the company business plan.

Key Responsibilities/Accountabilities

 In addition to the above:
 Maintain an operational focus on: customer relationships, contract retention, service delivery, commercial performance and processes management
 Maintain regular contact with the client and all other stakeholders and deal with any issues efficiently and in a professional manner, deputising for the Contract Manager where required.
 To be aware of and proactively manage compliance with all legislation, client and company policies in force at any given time.
 Rebuilding and management and monitoring of the Supply Chain, including working with Central procurement.
 Support the recruitment, induction and employment of operatives
 Support the on-going training programme to provide all technical and safety training as and when required for all colleagues.
 Contribute to the review all staff performance on an on-going basis
 Support the Account Manager in all employee relation issues on site, including suspensions, disciplinary actions, grievances, redundancies, and absences.
 Monitor and record all unreported absences and proactively manage attendance of all contract staff.
 Manage the wages to budget and ensure colleagues work to the correct number of hours. Oversee all monthly shift reports before processing to payroll.
 Ensure that all machinery, tools, stock and materials storage areas are kept in a clean and tidy state.
 Through audit, inspection and implementation of remedial works and or actions to ensure that the contract locations are compliant with contractual obligations.
 Actively contribute to Health and Safety meetings identifying Health and Safety incidents and or concerns.
 Monitor and control agreed budgets and review with the Account Manager at weekly meetings.


Prince2 or similar
 Lean Six Sigma or equivalent
 BIFM Level 3-4
 ILM - Level 2-3
 Advanced use of Excel applications and Microsoft Project.
 Record in FM change management showing consistency and progression with appropriate levels of experience and responsibility with 5+ years experience in a similar role or environment.
 Thorough understanding of FM Services facilities management methods, systems and safety requirements.
 Strong team player with an understanding of and willingness to embrace cultural diversity.
 Direct or Indirect management of a multi-disciplinary workforce
 Experience of identifying and implementing innovative cost effective solutions to operational problems.
 Effective financial management skills.
 Have an understanding of current Health & Safety and FM related legislation and compliance.
 Technical and professional knowledge acquired through further / vocational training and CPD.
 Excellent financial knowledge including forecasting and managing budgets
 Good knowledge of engineering services and building fabric maintenance requirements.
 Knowledge and experience of PFI contracts and performance risk management.

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