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Account Manager

  • Salary: £35000.00 - £45000.00 per annum
  • Location: Walsall, West Midlands
  • Job type: Permanent
  • Sector: Civil Engineering/Infrastructure
  • Job reference: BBBH381944

Job description

Account Manager £35'000 - £45'000 per annum DOE

Working closely with a large, national covering contractor, I a now looking for an Account Manager with experience in infrastructure, working in a busy sales team. As the succesful candidate you will be responsible for maintaining and developing your own customer portfolio, with a keen focus on account management, in order to capitalise on customer relationships, follow up leads and maximise the potential for growth of the BCS business.

Key Responsibilities:

Customer Service

Ensure the service provided to current customers is to a high standard, implementing changes where necessary

Develop a key account management concept for relevant customers and ensure that they are contacted and visited on a regular basis

Provide advice and guidance to customers in the correct selection of products or services for projects

Assist in the process to obtain feedback on a regular basis Manage customer complaints in a timely and professional manner

Sales

Oversee the day to day running of external requirements, including logging enquiries, updating, amending, monitoring and managing entries to reflect current status

Maintain the customer relationship management system

Ensure that our product/service offering is maximised to existing customers and that crossselling is attempted

Achieve agreed targets for cold calling in order to increase revenue

Anderselite Ltd operates as both an Employment Agency and Employment Business.
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